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meta: create github support file

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PR-URL: https://github.com/nodejs/node/pull/27926
Refs: https://help.github.com/en/articles/adding-support-resources-to-your-project
Reviewed-By: Rich Trott <rtrott@gmail.com>
Reviewed-By: Colin Ihrig <cjihrig@gmail.com>
Reviewed-By: Daijiro Wachi <daijiro.wachi@gmail.com>
Reviewed-By: Matteo Collina <matteo.collina@gmail.com>
Reviewed-By: Ruben Bridgewater <ruben@bridgewater.de>
Reviewed-By: Trivikram Kamat <trivikr.dev@gmail.com>
This commit is contained in:
Gus Caplan 2019-05-27 11:20:01 -05:00 committed by Rich Trott
parent 18be28892f
commit f46952289a
2 changed files with 28 additions and 27 deletions
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.github/SUPPORT.md vendored Normal file
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# Support
Node.js contributors have limited availability to address general support
questions. Please make sure you are using a [currently-supported version of
Node.js](https://github.com/nodejs/Release#release-schedule).
When looking for support, please first search for your question in these venues:
* [Node.js Website](https://nodejs.org/en/), especially the
[API docs](https://nodejs.org/api/)
* [Node.js Help](https://github.com/nodejs/help)
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)
If you didn't find an answer in the resources above, try these unofficial
resources:
* [Questions tagged 'node.js' on Stack Overflow](https://stackoverflow.com/questions/tagged/node.js)
* [#node.js channel on chat.freenode.net](https://webchat.freenode.net?channels=node.js&uio=d4)
* [Node.js Slack Community](https://node-js.slack.com/)
* To register: [nodeslackers.com](http://www.nodeslackers.com/)
GitHub issues are for tracking enhancements and bugs, not general support.
The open source license grants you the freedom to use Node.js. It does not
guarantee commitments of other people's time. Please be respectful and manage
your expectations.

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README.md
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@ -36,29 +36,8 @@ The Node.js project uses an [open governance model](./GOVERNANCE.md). The
## Support ## Support
Node.js contributors have limited availability to address general support Looking for help? Check out the
questions. Please make sure you are using a [currently-supported version of [instructions for getting support](.github/SUPPORT.md).
Node.js](https://github.com/nodejs/Release#release-schedule).
When looking for support, please first search for your question in these venues:
* [Node.js Website][]
* [Node.js Help][]
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)
If you didn't find an answer in the resources above, try these unofficial
resources:
* [Questions tagged 'node.js' on StackOverflow][]
* [#node.js channel on chat.freenode.net][]
* [Node.js Slack Community](https://node-js.slack.com/)
* To register: [nodeslackers.com](http://www.nodeslackers.com/)
GitHub issues are for tracking enhancements and bugs, not general support.
The open source license grants you the freedom to use Node.js. It does not
guarantee commitments of other people's time. Please be respectful and manage
your expectations.
## Release Types ## Release Types
@ -601,10 +580,6 @@ Other keys used to sign some previous releases:
[Code of Conduct]: https://github.com/nodejs/admin/blob/master/CODE_OF_CONDUCT.md [Code of Conduct]: https://github.com/nodejs/admin/blob/master/CODE_OF_CONDUCT.md
[Contributing to the project]: CONTRIBUTING.md [Contributing to the project]: CONTRIBUTING.md
[Node.js Help]: https://github.com/nodejs/help
[Node.js Foundation]: https://nodejs.org/en/foundation/ [Node.js Foundation]: https://nodejs.org/en/foundation/
[Node.js Website]: https://nodejs.org/en/
[Questions tagged 'node.js' on StackOverflow]: https://stackoverflow.com/questions/tagged/node.js
[Working Groups]: https://github.com/nodejs/TSC/blob/master/WORKING_GROUPS.md [Working Groups]: https://github.com/nodejs/TSC/blob/master/WORKING_GROUPS.md
[Strategic Initiatives]: https://github.com/nodejs/TSC/blob/master/Strategic-Initiatives.md [Strategic Initiatives]: https://github.com/nodejs/TSC/blob/master/Strategic-Initiatives.md
[#node.js channel on chat.freenode.net]: https://webchat.freenode.net?channels=node.js&uio=d4